| Conflict is not only natural, but it is necessary and desirable. However, it is important to distinguish between constructive and destructive conflict, and to learn how to create an environment in which the conflict is productive.
This is especially important at the highest levels of the organization, when senior executives and boards interact. Utilizing our experience and expertise, we have been able to devise effective ways of promoting an environment of mutual trust and respect—even in the face of long-standing destructive conflicts. That environment of mutual trust and respect plays a central role in creating the constructive conflict that all organizations need to survive and prosper.
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